Shipping policy

Shipping Policy

We offer delivery across the United Arab Emirates (UAE).

Delivery Time

  • Orders are generally delivered within 1–2 working days across most areas of the UAE.
  • Delivery times may vary depending on the delivery location, traffic, weather conditions, public holidays, or other circumstances beyond our control.
  • Some remote or far-away areas may require additional delivery time, including certain areas of Fujairah, Ras Al Khaimah, and islands or remote areas of Abu Dhabi.
  • Customers in remote areas may be contacted by our team regarding the expected delivery time.

Order Processing

Orders are processed after confirmation. Please make sure that your name, phone number, and delivery address are correct when placing your order to avoid delays.

Delivery Attempts

Our delivery partner may contact you by phone when the order is out for delivery. Customers are requested to remain available at the provided contact number and ensure someone is available to receive the order.

If the customer is unavailable or provides an incorrect/incomplete address, delivery may be delayed or an additional delivery attempt may be required.